Mac

Launch the PDF using Adobe Reader.

  1. To ensure that you are launching the PDF correctly
    Right click on the file or Ctrl + Click
  2. Go to Open with and select Adobe Reader
    1. If Adobe Reader is not in the list as is the case in the example. Select Other...
    2. You will see a list of Applications. Locate Adobe Reader and press Open.
    3. At this point you could check the box for Always Open With to avoid this in the future.

This is an important step as by default Mac OSX will open PDF's using Preview which does not support Rights Managed PDF's.